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Air Encoder Error

Joined
Oct 3, 2016
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Location
Devon, UK
So.... my I2 arrived and i duly charged all the batteries, and plugged it into the DJI Assistant and upgraded the firmware and also the firmware on the radio.

Now in DJO Go 4 I get an error saying Air Encoder Error

HELPPPPPP!!!
 
tried that - no joy

restarted all, rear led flashes green, and ever says ok - apart from this air encoder error.

I currently don't have any camera attached (as it hasn't arrived yet) - is the air encoder due to light bridge at all ?
 
tried that - no joy

restarted all, rear led flashes green, and ever says ok - apart from this air encoder error.

I currently don't have any camera attached (as it hasn't arrived yet) - is the air encoder due to light bridge at all ?
Yes - try reloading the firmware.
 
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You only need to touch that if you're trying to do the firmware from a mobile... something I definitely wouldn't suggest ever.
 
re-installed the firmware and reset everything - still no joy.

Contacted the support via chat and got told to do IMU calibration.

Very disappointed now as i dont know what to do next. Do i carry on and buy the X5S hoping that might resolve the problem (if indeed it is to do with the fact i dont have a camera attached) or wait for a firmware upgrade again.

Is it safe to fly ??
 
Not sure if it's safe to fly, as I'm not totally sure what that pertains to...
 
re-installed the firmware and reset everything - still no joy.

Contacted the support via chat and got told to do IMU calibration.

Very disappointed now as i dont know what to do next. Do i carry on and buy the X5S hoping that might resolve the problem (if indeed it is to do with the fact i dont have a camera attached) or wait for a firmware upgrade again.

Is it safe to fly ??
Just reread your post sorry - yes, you will get an error message if you do not have a camera/gimbal connected.
Attach an X4S/5S and all should be fine.
 
I get this error too after the update ..... calibrated 3 times... all 100% completed..... refresh ,reinstalled , calibrated 100%. again, go to fly and this pops up for like 20 secs in red(top left corner)... then disappears. Is this safe to fly/ normal?
fa575af39e71e6bc133ed8846fe2a2c2.jpg
 
I get this error too after the update ..... calibrated 3 times... all 100% completed..... refresh ,reinstalled , calibrated 100%. again, go to fly and this pops up for like 20 secs in red(top left corner)... then disappears. Is this safe to fly/ normal?
fa575af39e71e6bc133ed8846fe2a2c2.jpg
Recalibrate everything on assistant app . I wouldn't fly with all those errors . You need the glass plate
 
Recalibrate everything on assistant app . I wouldn't fly with all those errors . You need the glass plate

I did the calibration 4 times each with 100% completion..... still gives me that error.... didn't get this error before the update‍♂️
 
Did you make sure to attach camera during update? If not attach camera and redo update Using dji assistant.
 

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