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Bent X5 Gimball arm?

Discussion in 'Zenmuse X5' started by Nicolas Otis, Jul 21, 2016.

  1. Nicolas Otis

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    Hi guys!

    I've been using my Inspire 1 Pro for about three months now without any issues. But last week, i was out for a quick flight over the beach. I had great GPS signal (15 to 17) and full radio signal.

    I take off, and as soon the bird is in the air, i observe stranges behaviors. The drone had difficulties to simply hold his altitude. When i gave more throttle for a second and bring the stick back to zero, it kept rising. When i did the opposite, it kept descending... So i thought: «Hey, there's a problem, let's bring that thing back.»

    After a couple of second, the bird is back at about 2 feet above the ground, i gently push the throttle down to land, but the Inspire act weird again and the result is a SLIGHTLY hard landing. I say slightly because it wasn't anything too hard... on soft grass, no free fall, you see what i mean.

    After a quick inspection, nothing's broken. I reset the inspire, the App and the controller and bring it back up in the air. After this, no more altitude problem, but i had difficulties getting the horizon straight. I still manage to finish my flight. When got the X5 into his case, i notice it's slightly harder to fit in. At this moment, i realize that there is a little gap between the two section of the gimball arm (see the picture attached). It look like the arm got bent in the landing manoeuvre.

    Now i'm a bit confused. Do someone already got the same problem? Is it easily fixable? Am simply paranoing? It's hard to believe it can bend so easily knowing it's a professional piece of equipment and that it's «build to last» in DJI's words.

    I'm hoping to find a solution (other than buying another 3 000$ device).

    It's clearly not my fault, but DJI won't really care about that.

    Thank you!
     

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  2. The Editor

    The Editor Moderator
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    If you haven't done so already you need to update the firmware to v1.9.1.30 which addresses the barometer issue you appear to be suffering.
     
  3. Nicolas Otis

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    I didn't since i was out of town for 7 days (and i personnally never do an update in the middle of a job). But i think the device should not try to self-destruct because i did not updated the day the patch came out...
     
  4. The Editor

    The Editor Moderator
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    But there is a bug in the firmware you are running that affects altitude hold and stability so I would update asap.
     
  5. Nicolas Otis

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    I'll do it before my next flight, i guarantee you. I won't risk a serious crash. But for now, my biggest issue is the bent gimball arm. Do you think there is a way to disassemble the arm and get it back it shape?
     
  6. Vantage Point

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