Welcome to InspirePilots.com

Join the leading DJI Inspire community for free!

Brand new Osmo with X5 not working

Discussion in 'Osmo (Handheld Gimbal)' started by lucadeceres, Jun 18, 2016.

  1. lucadeceres

    Joined:
    Feb 28, 2015
    Messages:
    72
    Likes Received:
    28
    Location:
    Italy
    Hi to everyone,
    just picked the Osmo handle kit, X5 adapter to use with my I1 X5.

    All installed, fw upgrade successful..... now the Osmo is not working.

    The gimbal has no communication with the handle, the camera flashes green for a while then no light....

    Today DJI support does not support anyone (it's saturday).

    Do I received a faked unit?
     
  2. DodgeP

    Joined:
    Jul 10, 2015
    Messages:
    207
    Likes Received:
    40
    You need to activate the Osmo before it will do anything. You can't just turn on the handle and it works.

     
  3. lucadeceres

    Joined:
    Feb 28, 2015
    Messages:
    72
    Likes Received:
    28
    Location:
    Italy
    thank you so much.... you saved my day