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Clear Lens came cracked, DJI wants to replace whole drone

Discussion in 'Inspire 1 Help' started by BrianSelf, Jan 16, 2015.

  1. BrianSelf

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    Clear Lens came cracked, DJI wants to replace whole drone instead of me mailing just the Camera or the actual Lens piece that has the feature to be removed. I do not understand why I need to send the whole thing!? It would save both parties time and money i would assume if i were to just mail the broken lens and mailed back a new one?!?!
     
  2. dirkclod

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    Maybe they just want to check it all out.
     
  3. kgarrison

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    If the lens is cracked then there was a pretty big hit during shipping. I would most certainly have it checked out.
     
    DjiQuadzilla, DaBone and lrwskyfilms like this.
  4. lrwskyfilms

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    As above, a lot of sensitive electronics inside, best to have them all checked out.
     
  5. BrianSelf

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    Alright there was a miscommunication/ misunderstanding on my end. It's actually what they call a lens "Filter" that was cracked. We worked that out over email and they overnighted me a clear replacement.
     
    lrwskyfilms likes this.
  6. yankeedogleader

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    I pulled my ND filter out of the protective case today and it was shattered! I ordered 4 different 37mm filters off of Amazon for $22. Seemed faster!
     
  7. BrianSelf

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    Got a link? Seems very interesting
     
    DjiQuadzilla likes this.
  8. johnmont250

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    Be careful, the threads are not like typical photo filter lenses. I bought some, with in and outside threads, they defiantly don't work.
     
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  9. yankeedogleader

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    I don't want to share the link until I know they work! They come on Friday.
     
  10. Muscleflex

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    It's been way past Friday - come on! Did they work or not? Link?
     
  11. Merko

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    Oh.

    Got my Inspire 1 a couple of hours ago. After reading this thread i wanted to check out my filter.. first thing i see was:
    [​IMG]

    Was like "noo, shattered!". But turns out it was just some protective stuff infront of the glass. no damage at all to it. =)
     
  12. sirnikolas

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    What ever happened with the lenses?
     
  13. AeroMirage

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    Beware of cheap filters. Usually they are not coated and often have high incidents of glare and lens flare.
    You get what you pay for. (Most of the time!!)
     
  14. chatch

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    I'm a hipster and love lots of lens flare. all my YouTube subscribers enjoy the constant distraction