Continuous connect/disconnect between controller and iPhone

[DirkJT]

Hi, New here!

I searched, but this does not seem to have been posted before.

I flew a couple of times with my new Inspire 2. Loved it!![emoji7][emoji7][emoji7]

Then, without changing anything, the iPhone did not connect to the controller when I started it all up. Since then, it now connects and disconnects all the time. Every 2-3 seconds, it connects and then immediately disconnects. The controller still connects to the aircraft, and the sticks work etc, but no connection from the GO 4 on the iPhone to the controller.

I have tried resetting the phone, I have cleared out its cache, in case it was full. I have restarted the phone. I have tried other iPhones, including an iPhone7 and an Ipad Air. I have tried different cables. With all of the above, the same thing happens.

I have tried to reset the controller, but I just get a continuous blue light then. I tried another reset method I found, but then the light just blinks blue and never changes.

PLEASE HELP. I need to fly!

 

[oblivie]

My own disconnected in the manner you described above,last week too.... it didn't disconnect prior to this stupid update... afraid to fly it again until they fix this bs

 

[Alasdair McBroom]

Mine too. Seems to happen more frequently with newest firmware.

 

[Adam Papworth]

MINE TOO! Latest firmware and flying fine, suddenly a few days later, mobile connects and disconnects over and over .... what to do?!?! Anyone can help here?

 

[Florida Drone Supply]

Has everyone also tried to remove the app from your mobile device and then reinstall it? Sometimes that solves issues like this.

 

[Adam Papworth]

Main board in the controller is faulty and needs replacing, DJI fixed ours under warranty, if yours isn't under warranty is will cost around $375 Australian dollars.