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Faulty sensor on Zenmuse X3 - Warranty repair - 80 DAYS & COUNTING

Discussion in 'Inspire 1 Discussion' started by Dannyboyski, Sep 17, 2015.

  1. Dannyboyski

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    i sent my FAULTY (not crashed or damaged) zenmuse X3 to DJI on the 28th June.

    the cowboys have had it now for 80 days. thats 57 WORKING days.

    I am disgusted particularly as i am mid way through my PFAW (part 1 completed, logbook completed just awaiting my drone to be able to fly.

    Because i bought the item used, i am at DJI's mercy. without a leg to stand on or a camera to fly.

    i decided to share my experience of DJI support so others can consider how bad it is, maybe even choose a competitor's product.

    Db
     
  2. The Editor

    The Editor Moderator
    Staff Member

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    Or buy another X3.
    To be honest, if you are considering serious commercial work, you need to have spares.
     
  3. Dannyboyski

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    Well thats exactly what i have done this morning. And this in itself i dispise as it has actually rewarded DJI's incompetence with yet more $$$