Welcome to InspirePilots.com

Join the leading DJI Inspire community for free!

For how much longer should I fund DJI's incompetence?

Discussion in 'Inspire 1 Discussion' started by danvet, Jan 11, 2015.

  1. danvet

    Joined:
    Jan 20, 2014
    Messages:
    62
    Likes Received:
    17
    DJI has my money. They're holding it on the promise of a product that is being persistently delayed. They won't admit to the delays, in fact they don't communicate at all. No updates and no expected ship date. Nothing. There's not even a phone number to call to enquire. And their so-called "customer service" department are as in the dark as their customers. As one customer-service rep told me today: "I didn't get any news about it today. Just delay and delay. Not sure and not sure. I feel really upset."

    So how long should I/we continue funding this incompetence? Maybe it's about time we asked for our money back.
     
  2. Ian Fraser

    Joined:
    Jan 5, 2015
    Messages:
    122
    Likes Received:
    53
    Simple until your comfort level is expired.
     
  3. Tahoe Ed

    Joined:
    Dec 18, 2013
    Messages:
    426
    Likes Received:
    251
    DJI has already informed users that if they do not want to continue to wait for their Inspires, we are happy to refund your money.
     
  4. danvet

    Joined:
    Jan 20, 2014
    Messages:
    62
    Likes Received:
    17
    So at what stage would YOU ask for your money back?
     
  5. Ultra310x

    Joined:
    Jan 5, 2015
    Messages:
    136
    Likes Received:
    44
    if you don't want to wait get your money back get ones thats in stock in a store. you'll probably be better off in the end . in all reality DJI should shut down there online sales and use there dealer network only. thats what there for.