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Horrible Customer Service

Discussion in 'Inspire 1 Discussion' started by Horton, Apr 22, 2015.

  1. Horton

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    Does anyone have a toll free number to DJI's customer service? This company sure has a lot to work on in this respect.

    Thanks
     
  2. blade strike

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    Horton and Joola like this.
  3. Ian Fraser

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    Customer Service & DJI mmmmmm...

    Good luck with that.
     
  4. Rafa

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    I have to admit that so far I've gotten incredible good service from DJI. I read so many critical posts about their CS that I was very anxious when an issue with my I 1 came up. But so far they've been extremely professional and prompt. The trick is to initiate contact via email, their response was almost immediate. I do wish they had something akin to Apple Care or Canon's CPS.
    But I think they'll continue to get better.


    Sent from my iPad using Tapatalk
     
  5. InspiredOne

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    I called the CS number and spoke to a rep fairly quick. Things in the beginning were quite hectic for everyone, but I think it's starting to calm down the further away we get from the release.