Wow! Just Wow! The Inspire truly is a remarkable bird but be warned, DJI has the WORST customer care and service policy I have come across. I am a professional UAV pilot in Australia. I have spent $7,500+ on my full kit (drone, batteries, chargers, tablets, cases etc) and had an issue with my Inspire (which has 5 months left of warranty). Basically it fried itself sitting on my coffee table. I have attached my letter (with supporting photographic evidence) to DJI about this issue, to this post if anyone wants to and can be bothered reading it. It outlines exactly what happened and DJI's response (DJI's response was basically that they would not honour the warranty and make good on the repairs as they claim the craft had been crashed which caused it to burn itself out randomly. This in spite the fact of me sending them photographic evidence to refute this claim). So it cost me $867 and 2 months with no drone. I am trying to be reasonable and come to some satisfactory solution to this with DJI and I have to wait 30 days from initial contact before I can initiate legal proceedings to recover my funds. DJI's latest response was an email with this statement in it "in your case, the technician has proved that the gimbal camera was damaged due to the crash, and it needs to be fixed." and an offer "we would love to offer you 2 sets of propellers for free after fixing considering the troubles and inconvenience which has brought during those days." My latest response "I have provided you with 4 pieces of photographic evidence which were taken of the craft prior to sending to EEHobbies in Melbourne. (I took photos before shipping the drone for repair in case it got damaged during transit) These photos show NO damage to the craft. I have more photographs taken on the day which I can supply if requested and they show the same, that is, the craft with NO damage. You state in your email "the technician has proved that the gimbal camera was damaged due to the crash, and it needs to be fixed". I am requesting you produce this evidence and not producing it will be regarded as an unreasonable refusal to supply." so far, nothing back. Having good products will only get you so far. If there was another drone out there that was as good as the Inspire I would ditch DJI quicker than lightning. If they had good customer care and service I would be a customer for life. Instead I am a reluctant user in the absence (at this time) of something comparable. DJI, take a leaf out of Apple's book. They have exceptional customer care and service. They have loyal customers who will be with them for life because of this and it has helped make their brand one of, if not the most valuable brand in the world. Wake up and support your customers better! I CANNOT STRESS THIS ENOUGH TO ANYONE CONSIDERING BUYING A DJI PRODUCT; Yes, their products are good when they work BUT, if you have a problem with one of those products, in my experience I can tell you, DJI's customer care and support is absolutely AWFUL !!!