iPad mini 4 need help!!

TheDJIFanboy · Mar 25, 2016

Hi ladies and gentlemen! I recently just bought an iPad mini 4 to complement my iPad mini two that I already have. I was hoping to fly with the four as my camera operator screen… But it doesn't seem to want to connect. Anyone have any insight?

It goes through the prompts of asking me if I want to connect and this and that and trust… But then it doesn't prompt me to enter camera view. And when I go to the main screen, instead of showing me inspire pro, it shows me phantom four. The other iPad mini 2 works just fine. Help!

ringolong · Mar 25, 2016

Is the software the same on both go apps?

TheDJIFanboy · Mar 25, 2016

ringolong said:
Is the software the same on both go apps?

Yes sir...running 2.7.1 on both apps.

Scotflieger · Mar 25, 2016

Does the iPad Mini 4 work on your master controller?

TheDJIFanboy · Mar 25, 2016

Scotflieger said:
Does the iPad Mini 4 work on your master controller?

Nope. And my mini 2 and iPhone 6 Plus both work perfect for both.

Scotflieger · Mar 25, 2016

TheDJIFanboy said:
Nope. And my mini 2 and iPhone 6 Plus both work perfect for both.

That is telling. Try uninstalling your GO app and reinstalling.

TheDJIFanboy · Mar 25, 2016

Scotflieger said:
That is telling. Try uninstalling your GO app and reinstalling.

Ok I'll try. Stand by.

TheDJIFanboy · Mar 25, 2016

Scotflieger said:
That is telling. Try uninstalling your GO app and reinstalling.

So...I tried to reinstall the app. No luck. I reset the entire iPad. No luck.

SanCap · Mar 25, 2016

Have you set the remote to master or slave?

TheDJIFanboy · Mar 25, 2016

SanCap said:
Have you set the remote to master or slave?

Yes sir. This is just an upgrade (or so I thought) to an existing installation.

ringolong · Mar 25, 2016

What os is on the iPad?

TheDJIFanboy · Mar 25, 2016

ringolong said:
What os is on the iPad?

9.3...on all of my devices.

ringolong · Mar 25, 2016

This is a tough one. I use a mini 4 with no issues.

ringolong · Mar 25, 2016

Tried different cables?

TheDJIFanboy · Mar 25, 2016

ringolong said:
Tried different cables?

I've tried everything possible! Seriously! I'm totally stumped.

ringolong · Mar 25, 2016

Does the mini 4 get recognized by iTunes?

TheDJIFanboy · Mar 25, 2016

Good question. I'll hook it up and check.

The Editor · Mar 25, 2016

Delete the app. Reset the iPad. Reinstall the app.
Make sure you are connected to the internet.
Fire up the remote, then the Inspire, then the app.
You should then be able to select your aircraft and enter camera view.

TheDJIFanboy · Mar 25, 2016

The Editor said:
Delete the app. Reset the iPad. Reinstall the app.
Make sure you are connected to the internet.
Fire up the remote, then the Inspire, then the app.
You should then be able to select your aircraft and enter camera view.

Honestly mate...I've tried that. And all variations thereof. It's doing my head in.