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Is my camera broken?

Discussion in 'Photos and Videos' started by JimmyP04, Aug 9, 2015.

  1. JimmyP04

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    I have been having trouble lately with video footage and image quality.
    It seems like my camera has entered the matrix. I get these vertical lines down my footage.. Also appears in my still images.
    I have read almost ever thread on here about quality and watched TONS of tutorials on everyones personal settings for the best quality. I have tried both automatic and manual settings with every different ISO setting and Shutter speed, w/ and w/o the ND filter.
    It would appear that this is happening because it is so bright out, but in fact this is happening at sunset and in dark, shady areas.
    I might be doing something totally wrong but any advice would defiantly help!

    Here is a clip I just shot today.



    Any help would be greatly appreciated!!
    Thanks!
     
  2. Aviator

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    Now I see them..
     
  3. JimmyP04

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    Ya if you look at the dock you will see them and also in the trees in the background.
    Here is another video that shows it a little more prevalent.
    I tried to change the shutter speed at the end and it got worse..


    Has anyone seen anything like this before?
     
  4. amkorp

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    Is this footage straight out of the camera or are you editing it first through another software?
     
  5. JimmyP04

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    straight from the SD card to YouTube - I did cut down the "untitled project" so you didn't have to watch 2 mins of this.
    I talked to my dealer as well and they said to contact DJI as it may be a faulty camera. Waiting to hear back from DJI as well.
     
  6. Aviator

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    Possibly try a faster SD card if you are using a standard or slow one?
     
  7. JimmyP04

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    Update from DJI:
    After reviewing the videos they confirmed that it is an issue with the camera itself. I will have to send it back to get it fixed.
    Unfortunately the turn around time is 8 weeks.
    Thank you all for your advice and help with this. I didn't know how long it would take to get in touch with DJI support, and knew I would get some expert advice on here right away.
    See you all in a couple months.................:(
    Cheers