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Missing lens cap for X5

Discussion in 'Zenmuse X5' started by greytail, Apr 12, 2016.

  1. greytail

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    Just received a used Inspire Pro with X5 camera. Lens cap, 16gb card and gimbal cap are missing. BH says it can replace the card but not the lens cap and gimbal cap because they don't have the parts. Have looked online and the parts don;t seem to be available. BH will reimburse me for the parts if I can find them.
    I don't hope much from DJI with its record of customer service.
     
  2. seanmclean

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  3. greytail

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    Thanks for your help...I will contact BH ...since i am so anal I guess I will be still searching for the original cap anyway so I can sell my bird a year from now with everything in good nick. . Just called a Florida dealer who said they had a crashed camera, but it had already been sent back.
     
  4. greytail

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    BH agreed to send me those parts....aren't they great for customer service.?
     
  5. seanmclean

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    Yeah, I've never had a single complaint with B&H.