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Updating Charging hub

Discussion in 'Inspire 1 Discussion' started by Shemp, Sep 12, 2015.

  1. Shemp

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    There is an update for the hub but I cant get my computer to connect. The lights on the hub blink but when I click "check version", it says "device disconnected".

    Anyone else have this?

    Thanks
    Jeff
     
  2. msinger

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    Try connecting the USB cable directly to your computer via a USB 2.0 port.
     
  3. Shemp

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    Thats how I did it
     
  4. BManCan

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    When I click check version the program displays my software version and indicates that an upgrade is available. When I click the update button, it says failed, unplug USB and retry.
    Not sure what else to try.
    image.jpg
     
  5. sixthdim

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    I know this is an old thread, but I was just having this issue. I discovered that the cables I was trying were charging-only cables. I eventually found a cable that was a real USB cable with data channels. Kind of annoying.