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Video on home computers not working

Joined
Mar 8, 2015
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On my Inspire 1, I am only able to view nothing better than 720p. The 4K videos I receive a pop up saying either "windows media player encountered a problem while playing this file" or "server encryption failed". Any suggestions on what the problem would be? I get the pop ups on my home computer and on my laptop.

I can view the files on my iPad when I'm connected to the controller & drone.
 
Thanks. My friend who built my computer found out what the problem is last night. My computer is too freakin' old to handle the high tech graphics of the Inspire 1. Video card and monitors won't go to any higher resolution more than 720p. I can see 1080p, but the video jerks. Oh well. Time for a new computer. I did download VLC last night, but I was having the same problem. Thanks.
 

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