Care Refresh activation

[cinan01]

I received my new Inspire 2 last Friday (9th) and activated it straight away and have been away and didn't realise at the time that I had to activate the care refresh within 48 hours. I haven't used the I2 yet but just got refused when I tried to activate the care refresh for the I2 and X5S.

Will DJI give me an extension of the activation time to go and register it ? I can prove via the receipt that I purchased the care refresh at the same time as the I2 and X5s.

I have sent a question to the DJI support site but haven't received a response yet.

 

[Advexure]

You will need to email [email protected] and they will likely have you confirm some information and possibly have you send them some images of the aircraft but yes, they will be able to activate the Care Refresh outside of the 48 hour activation period.

 

[AerialPerceptions]

I recently activated my x5s after four days with no problems.