Inspire 2 Battery Button Stuck

olliedale · Mar 22, 2017

Anyone else have this problem yet?

Battery button stuck, can't load battery, now with the new update that means I can't fly

What the hell do I do here?

SteveFPV · Apr 4, 2017

did you try pressing the outer button back in and "gently" pry up on that locking tab??
Looks like that center button was pressed in too far......although it "should" not stick like that.

Tommcmick · May 18, 2017

@olliedale Did you figure out how to fix this??

kfeem05 · May 22, 2017

I have the same problem going on any updates on a fix

Florida Drone Supply · May 22, 2017

olliedale said:
Anyone else have this problem yet?

Battery button stuck, can't load battery, now with the new update that means I can't fly

What the hell do I do here?

When you slide batteries back on it (both sides) does the button move at all?

Alpina540i · May 29, 2017

My button is a bit sticky too. I may put a tiny drop of oil to help them move easily.

kfeem05 · Jun 7, 2017

I ended up sending it in to DJI. They took care of it free of charge. I tried all kinds of different ways to help it from catching but nothing seemed to work so I gave up and sent it in.

Shayd · Jun 26, 2017

I have the very same problem. It happened only with new batteries, the stock that drone came with NEVER gave me this problem, new batteries boom xxxxxx up. You can't load the batteries because the button is required to spring back up to lock them in place

Edited by moderator for language

Maverik · Jul 29, 2017

This just happened to me today. Has anyone come up with a self repair? or am I going to need to send it in to DJI and just plan on not using this for the rest of the summer.......

Shayd · Jul 29, 2017

Maverik said:
This just happened to me today. Has anyone come up with a self repair? or am I going to need to send it in to DJI and just plan on not using this for the rest of the summer.......

Unfortunately no, I took my I2 apart because the button broke 2 days before once-a-year-event. I was furious. But no the button is not stuck it's broken and the whole battery compartment (Part 17?) Has to be replaced and there is not way to access the mechanism. Your one and only option to fix it is to send it back to DJi it will take about 3 weeks for them to send it back as I just got mine back last week. They will fix it free of charge. Do not try to fix it yourself as replacing battery compartment requires taking the whole drone apart. Again, send it to DJI no other option I'm sorry.

Inspire 2 Battery Compartment (Part 17)

This is the whole part that has to be replaced

Maverik · Jul 29, 2017

Shayd said:
Unfortunately no, I took my I2 apart because the button broke 2 days before once-a-year-event. I was furious. But no the button is not stuck it's broken and the whole battery compartment (Part 17?) Has to be replaced and there is not way to access the mechanism. Your one and only option to fix it is to send it back to DJi it will take about 3 weeks for them to send it back as I just got mine back last week. They will fix it free of charge. Do not try to fix it yourself as replacing battery compartment requires taking the whole drone apart. Again, send it to DJI no other option I'm sorry.

Inspire 2 Battery Compartment (Part 17)

This is the whole part that has to be replaced

Shayd,

Thank you for the quick response. I have been googling for answers all afternoon with no luck. It would seem you are right and I'll have to send it back. 3 weeks is still a lot of time to be out of service.. I wonder if any of the local or at least US DJI service places can repair it any faster..

Anyway.. Thank you for your help.. and sorry that you had to go through this yourself.. Happy flying!

Advexure · Jul 29, 2017

Hi @Maverik, sorry to hear about the battery button issue. The only time I've seen this issue is here on this IP thread. To have this issue repaired under warranty you would have to send the aircraft into DJI.

If timing is an issue, our service center could assist you but unfortunately our technicians do not service warranty claims as those are only serviced through DJI's Service Center down in Cerritos. It does look like we have the I2 Battery Compartment in-stock and could have the repair turned around within 1-2 days.

Let us know if we can be of any assistance. Thank you.

Dorothy · Oct 3, 2017

Hello ... I am from Panama, I have similar problem with
Inspire 2 Battery locking issue.... My I2 crash.... and change some part but now i have problem with battery locking.

Mad_angler1 · Oct 3, 2017

Sadly this is DJI fix or replace the whole back end tbh, strip down is a MASIVE job to even get to this part. this is an area failures have been seen sadly.

As you have messed with the craft I doubt DJI will repair so if you do strip that back end down could you document it as it looks a pig.

Dorothy · Oct 8, 2017

Thank you for your comment, I hope DJI can improve your design and / or facilitate the purchase of small parts. . On the other hand, I just have problem with I2 Battery locking issue. I see many people have similar problem.

crashburn · Oct 15, 2017

All your batteries should easily pop into the locks. Sometimes a battery will be very hard to lock into place. Check all of your batteries and if one is hard to push in and lock then that could be causing the spring to fail, especially on the left (Port) side

PatrickP · Jul 19, 2018

Advexure said:
Hi @Maverik, sorry to hear about the battery button issue. The only time I've seen this issue is here on this IP thread. To have this issue repaired under warranty you would have to send the aircraft into DJI.

If timing is an issue, our service center could assist you but unfortunately our technicians do not service warranty claims as those are only serviced through DJI's Service Center down in Cerritos. It does look like we have the I2 Battery Compartment in-stock and could have the repair turned around within 1-2 days.

Let us know if we can be of any assistance. Thank you.

any idea what the cost for this repair is? I sadly ran into this issue yesterday, I preordered back in january 17, so im out of warranty, trying to scope out if i want to buy the part and repair on my own, or if i want to send to DJI or a different dealer. any ideas what DJI charges to do the repair. trying to expedite a repair, might be faster and less expensive to do myself. any thoughts?

Shayd · Jul 19, 2018

A

PatrickP said:
any idea what the cost for this repair is? I sadly ran into this issue yesterday, I preordered back in january 17, so im out of warranty, trying to scope out if i want to buy the part and repair on my own, or if i want to send to DJI or a different dealer. any ideas what DJI charges to do the repair. trying to expedite a repair, might be faster and less expensive to do myself. any thoughts?

If you look at my post. Here is the part

Inspire 2 Battery Compartment (Part 17)

$100 is not as bad but again. To replace this part you will NEED to take apart the whole Inspire until nothing but the legs are standing. Do NOT attempt to "learn as you go" with this part you will do more damage.