hey shane hann, sorry for your crash
if you can say 100% for sure you let EVERYTHING update completely then did a full restart on each device, inspire all batteries and the remote so everything had been powered on and off at least once after updating "successfully" then i would say DJI owes you a new inspire, ignore the rest of my reply, if your sure not then read on.
when updating the batteries the inspire will sit there like normal after you power it on for 20 seconds up to a minute before a update starts. i think dji wants the remote off while updating the aircraft or batteries...(at least that's how i do it)
it's sounds like you might had used a new battery and took off either before the update started or was airborne while it was running. if there was a update running on ANYTHING while your were in flight then i think its a no brainier why it went kamikaze on you.
you can't touch anything while updating equipment or your just asking for a software glitch, (and that's sitting on the ground) even if you follow the steps exactly there is no guarantee it will work perfectly. (my positioning module is disabled from a firmware update glitch right now) so if you had the thing actually in the air and a update was in process i think you should be happy you got it back at all.
a little more perspective, when i got my inspire. i spent over 6 hours reading the manuals and learning settings before i even put the props on for the first time. first flight with any new battery is pretty much hover off the ground a foot or 2 with the gear down no further then 10 ft away. for 3000.00 and the time it would take to fix or replace i think it's worth the extra time with new stuff like batteries.