My OSMO Pro X5 works with the battery installed however will not work with the battery extender. The OSMO starts up, indicator flashes green, goes solid green, then immediately shuts down and indicator goes to solid red. After going back and forth with DJI support they sent the following message:
“We apologize for the inconvenience that this issue has given you and for the late response. As we confirm this problem, it is caused by a technical issue. We understand your frustrations about the inconvenience that this caused you. However, we will do our very best to solve this on the next firmware update for your OSMO. Again, we apologize for this inconvenience. Thank you for your patience.”
While I patiently wait for DJI to develop firmware that works with the product they sold me, has anyone been able to make the battery extender work with the OSMO Pro X5?
“We apologize for the inconvenience that this issue has given you and for the late response. As we confirm this problem, it is caused by a technical issue. We understand your frustrations about the inconvenience that this caused you. However, we will do our very best to solve this on the next firmware update for your OSMO. Again, we apologize for this inconvenience. Thank you for your patience.”
While I patiently wait for DJI to develop firmware that works with the product they sold me, has anyone been able to make the battery extender work with the OSMO Pro X5?