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Trouble updating DJI pilot app

Discussion in 'Inspire 1 Discussion' started by Oneil Nicholas, Jan 15, 2015.

  1. Oneil Nicholas

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    Has anyone else ran into this problem ? I was attempting to update the DJI Pilot app, so I entered my serial number for my inspire one. The app downloaded but it did not change to the new version of the app. So I tried it a few more time and nothing changed with the app. The app is still asking me to update it. So I deleted the app and try to download It again but now I can't download the app anymore, I get a message saying I've download it to many times. Waiting now cow dji to tell me what to do next smh.
     

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  2. Quadpilot

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    Use the serial number from the camera or from the controller. There is a sticker on the case that lists all three. That gives you 9 attempts before you have to contact DJI support to reset your app downloads.

    Edit: If it won't update still, try deleting the app from the iPad, then reload.
     
  3. Oneil Nicholas

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    I had to contact dji for them to reset my serial # once they did that all was fine
     
  4. Mazz

    Mazz Moderator
    Staff Member

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    I had the same issue. Kept saying to download a new app. Did it three times and ran out of tries. Used controller serial and it works but still said need to update. At that point I restarted my iPad. All good since then.