I just tried to download the firmware 1.3. I have successfully updated my inspire a few times already so i'm pretty sure it's not "pilot error", however this last update is causing headaches. I have tried multiple times to upload the firmware, nothing happens. No beeps, no nothing. I have re-downloaded the software from the website and tried again...... nothing happens. I updated the os on my iPad mini. That seems to have worked ok. So now the real problem, after spending time trying to upload, now I have a "ESC" error and the motors will not start. I have multiple questions: 1) is there anyway to tell which version of firmware is actually loaded on the inspire? 2) I understand ESC error is a motor issue and if it is in fact a true error I will have to send it back. Could this error be related to the firmware? 3) I have some pretty big shoots coming in the next month and everything I have read about sending the quad back to DJI is a nightmare. Does anyone have any intel on DroneNerds service record? Would I be better off sending it to them? I know they advertise on this forum so this is a bit like asking the chef which dish really sucks. Any help would truly be appreciated.